COVID-19 UPDATE* EXPECT SLIGHT DELIVERY DELAYS
Our products are shipped with Royal Mail 1st Class delivery.
We aim to get your products to you as promptly as possible. Usually, we will ship your item within 2-4 days of your purchase and arrival of goods will not typically exceed 7 days.
We understand that sometimes a product may not be suitable due to specific issues. Therefore, we offer a 14 day return policy for UK orders. Please note, returns will not be accepted unless products are returned as we sent them in their original packaging and labelling. Product staining, makeup, marks or rips will not be approved including goods that have been washed.
We have the right to decline returns or exchanges which do not meet criteria and that are addressed after this time. In this case, we will work to reship the goods to the original shipping address. An order can only be exchanged once, and is afterwards non refundable.
Refunds will be granted in reflection to the cost of the products excluding any shipment expenses.
If you experience any faults with your goods, you must log your issues within 14 days of receiving your item to [email protected] expressing the following:
- ORDER NUMBER
- REASON FOR RETURN
- REFUND OR EXCHANGE (Please provide detail)